If you wish to get rid of bulky or used items, contact directly the Town Hall of your arrondissement or municipality which will tell you how to dispose of them without harming your living environment. You can also contact associations, such as Emmaüs, for example, which may be able to reuse these items depending on the nature of the furniture or objects. The pavement in front of your building and the bin room must under no circumstances be used to deposit these items.
Focus
Neighbourhood disputes
In the event of neighbourhood disturbances, several solutions are available. Although legal action is possible, nothing compares to dialogue and goodwill. The internal regulations of Paris Habitat buildings remind everyone of the rules to follow in order to live well together.
What I need to know
Neighbourhood disturbances concern disputes between neighbours. They may have various causes: noise, failure to keep communal areas clean, improper use of the lift and communal facilities, damage to the green spaces of your residence…
Whether during the day or at night, the law provides no tolerance for noise disturbances. Respecting the peace and quiet of one’s neighbours is therefore mandatory 24 hours a day.
If an amicable solution could not be found with your neighbour and the disturbances continue, you can refer the matter to the justice conciliator at your town hall. Find all the addresses of the justice centres at: www.annuaires.justice.gouv.fr
In the event of serious and persistent disturbances, when complaints are repeatedly made against the same person and are substantiated by several tenants, Paris Habitat may initiate before the district court a proceeding to terminate the lease.
What I need to do
Start by contacting your neighbour who is causing the disturbances, so that you can find solutions together.
If you are the only one complaining and the disturbances persist, report the facts to your lettings manager. Paris Habitat will then remind the person causing the disturbances of their obligation to live harmoniously with their neighbours. A meeting may be arranged between you and your neighbour, with the possible assistance of the Office’s security adviser.
If several tenants are experiencing these disturbances, ask your caretaker for a witness statement. Each of you must complete this form and send it individually or collectively to your lettings manager, remembering to enclose a photocopy of both sides of your identity document. Paris Habitat can only take legal action with the support of recurring witness statements.
In the event of noise disturbances, whether the perpetrator acts at night or in broad daylight, you can call the Police to record the disturbance. They may draw up an official report and impose a fine.
Who should I contact?
First, your caretaker, and then your lettings manager.
The Groupement Parisien Inter-bailleurs de Surveillance (GPIS), if your flat is located within its area of operation, in the event of night-time noise or people occupying the entrances.
The police station in your neighbourhood in the event of repeated night-time noise.
The justice and law centre to contact a justice conciliator.