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  3. How do I order a paid service or make a special request?
Trip and stay
5 articles
When and how will I receive my travel documents?
Where can I find my holiday documents in my customer account?
How do arrival, departure and key handover work?
Where can I buy groceries and eat in the resort?
How do I order a paid service or make a special request?

How do I order a paid service or make a special request?

You can order items such as bed linen, baby equipment or a television from your accommodation. Here is who to contact.

Knowing which services are ordered separately

Options such as bed linen (sheets), bath towels, a high chair, a cot, a television or a parking space are not always automatically included in your booking. They must be ordered directly from the accommodation provider.

Baby equipment (high chair, cot) is considered an additional option, to be requested from the residence.

Important These services are offered and managed exclusively by the accommodation providers.

Ordering a service

  • If you already have your voucher, you can contact our accommodation partner directly. Their contact details are on the document.

  • Otherwise, you can send your request by email to support.uk@travelski.com.

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Travelski, le séjour au ski en train de nuit, en package ou en week-end. Nos offres de vacances sont assurées par Travelfactory.

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