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“En direct”, the tenant relations center

Updated on November 2, 2026

To better meet your expectations and improve the quality of service in our 130,000 homes, we are strengthening our local organization with a new team: “En direct,” your tenant relations center, to provide you with faster and more effective answers.

Contact your advisors:

By phone: 01 87 52 02 02 By email: endirect@parishabitat.fr

Or write to the following postal address:

Paris Habitat En direct - Tenant Relations Center CS 82020 75253 Paris Cedex 05

“En direct” therefore strengthens our existing organization. Building caretakers, agencies, regional offices, and “En direct” are all part of the same team: Paris Habitat’s team, dedicated to providing tenants with the best possible quality of service. This is a new step that reaffirms our values. We are committed to quality and continuity of service—service that is available and effective, as close as possible to tenants.

“En direct,” the tenant relations center (video)

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