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WhatsApp Push v1.03
Agent Handover v1.04
Data Compliance API4
Widget Javascript API4
Message Trigger v1.12
Introduction
Trigger a message1
Messaging v1.14

Introduction

Understand the Message Trigger API for sending bot-initiated messages to end users across channels like WhatsApp or Messenger.

Updated on September 24, 2026

This document describes Laiye Chatbot API to trigger a message to be sent from a bot to the end-user.

Once the Message Trigger API has been called, it will acknowledge the request and build a message with the requested text and send it to the end-user through the proper channel (WhatsApp, Messenger, etc..).

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