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APIs
37 articles
WhatsApp Push v1.03
Agent Handover v1.04
Introduction
Accepting a handover request
Receiving a user message for an ongoing conversation
Sending an event on behalf of a human agent
Data Compliance API4
Widget Javascript API4
Message Trigger v1.12
Messaging v1.14

Accepting a handover request

Accept an incoming handover request on the agent platform by returning a 2xx response within the one-second timeout.

Updated on September 24, 2026

Expected response

Expected response codes from the human agent platform backend are 2xx.

Timeouts

The connection time between Laiye Chatbot's back-end and the partner's back-end must be less than 1s Once connected, a response must be given within 1 second.

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