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Use Cases status

Set a use case online or offline to control triggering, then retrain the model to apply changes.

Updated on September 24, 2026

A use case can be in either an online or offline status:

  • Online: The use case is active and can be triggered by user intents or button clicks.

  • Offline: The default status for new use cases, where the use case is inactive and cannot be triggered.

🚧 Training Reminder

After changing a use case's status, ensure the model is re-trained to reflect the changes, as they won't take effect until the model is updated.

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